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Privacy Policy

This Privacy Policy explains how HQ Rental Panel ("we", "us", "our") collects, uses, and protects information when you use our software platform and related services. By using the platform, you agree to the practices described here.

Last updated: September 2026
Our role. We are a technology provider that licenses a software platform to clients. We process only the limited information needed to operate that platform and manage accounts and billing. We do not sell your personal information to anyone.
Part A — Information We Handle
1 Introduction & Scope

This policy applies to information we collect from clients who register for, rent, or use our platform. It does not cover the independent practices of any third-party provider or of a client's own storefront, which are governed by their own policies.

2 Information We Collect
  • Account information — name, username, email address, and other details you provide at registration.
  • Billing information — payment records and transaction history needed to process rent and set-up fees. Sensitive payment credentials are handled by our payment processors, not stored by us.
  • Usage & technical data — log data such as IP address, device/browser information, and activity within the platform, used for security and performance.
  • Communications — messages you send to our support team.
3 How We Use Your Information
  • To create, operate, maintain, and secure your platform and account.
  • To process payments, generate invoices, and manage your rental.
  • To provide customer support and respond to your requests.
  • To detect, prevent, and investigate fraud, abuse, or violations of our Terms.
  • To comply with legal obligations and lawful requests from authorities.
Part B — Sharing, Cookies & Retention
4 How We Share Information

We do not sell your personal information. We may share it only in these limited situations:

  • Service providers — trusted vendors (such as hosting and payment processors) who help us operate the platform, under confidentiality obligations.
  • Legal & regulatory — where required by law, court order, or a lawful request from a government or regulatory authority.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.
5 Cookies & Similar Technologies

We use cookies and similar technologies that are necessary for the platform to function — for example, to keep you signed in, remember your preferences, and maintain security. You can control cookies through your browser settings, but disabling essential cookies may prevent parts of the platform from working correctly.

6 Data Retention

We keep your information for as long as your account is active and for a reasonable period afterwards, or as required to meet legal, tax, accounting, and security obligations. When information is no longer needed, we take steps to delete or anonymise it.

Part C — Your Rights & Security
7 Data Security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and you are responsible for keeping your account credentials confidential.

8 Your Rights

Subject to applicable law, you may request to access, correct, update, or delete your personal information, or ask questions about how it is processed. To make a request, please contact us using the details below. We may need to verify your identity before acting on a request.

9 Your Storefront & End Users

If you operate a storefront on our platform, you are the controller of your own End Users' data. You are responsible for handling that data lawfully, publishing your own privacy notice, and obtaining any consents required in your jurisdiction. We process such data only on your behalf to provide the platform.

10 Children's Privacy

The platform is intended for business use by adults. It is not directed at children, and we do not knowingly collect personal information from anyone under 18 years of age.

Part D — Legal & Contact
11 Third-Party Links & Services

The platform may link to or connect with third-party websites and providers that we do not control. This policy does not apply to them, and we encourage you to review their own privacy policies.

12 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the platform after changes take effect constitutes acceptance of the updated policy.

13 Governing Law

This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan, and any related dispute shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

14 Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Emailsupport@hqrentalpanel.com WhatsApp+92 339 9999002
By using our platform, you acknowledge that you have read and understood this Privacy Policy.

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