Automatic emails keep customers informed: welcome, verification codes, ticket replies, new passwords, email and API key changes, and deposits.
What it is
The panel sends transactional emails to customers at the right moments, each from a template you control.
How it works
- Customer templates include welcome on sign-up, verification code, ticket reply, new password, email address changed, API key changed, deposit successful and order failed.
- Admin templates alert you to new tickets, new manual orders, new child panel orders and a provider running low on balance.
- Every template has an on/off switch, a subject and an editable body with placeholders such as the website name and link.
- Mail goes out through the built-in mail service or your own SMTP server, set on the same screen together with your reply address.
- Broadcast popups and the Updates page cover on-site announcements separately.
Where to find it
Admin > Notifications > Email.