Turn on a Refill button per service. Customers request refills on completed orders; API services forward the request to the provider instantly, manual ones wait for you.
What it is
Refill lets customers ask for dropped followers, likes or views to be topped up without opening a ticket. You decide per service whether the button is offered.
How it works
- Open a service, click Advance and switch Refill Button on. Provider sync can also set this flag from the provider catalog.
- Customers see a Refill button on eligible completed orders in their Orders page.
- For API services the refill request is sent to the provider in the background the moment it is clicked; the provider reply is stored.
- For manual services the request stays pending so you can handle it yourself.
- Every request, its status (pending, success, failed) and the provider response are listed under Admin > Orders > Tasks.
Where to find it
Admin > Services > Edit > Advance, and Admin > Orders > Tasks. Customers: Orders page, Action column.