Add or remove funds on any account by username or email, in any currency, with a reference, an optional fee or bonus and a private admin note.
What it is
Manual balance management for payments you receive outside the panel, refunds, corrections or penalties.
How it works
- Add Funds: find the user by username or email, choose the currency and amount, enter a unique transaction reference and optionally apply a fee or a bonus percentage.
- Remove Funds: the same form in reverse; the panel refuses if the balance is too low, so accounts never go negative.
- Every action creates a transaction record and a balance log entry with the old and new balance, and is written to the admin activity log.
- Add a private admin note that only staff can see.
- Transactions can never be deleted, so the money trail stays complete.
Where to find it
Admin > Transactions, buttons Add Funds and Remove Funds at the top of the list.