Every refill or cancel request from a customer is tracked as a task with its provider response. API tasks go out automatically; manual ones wait for you.
What it is
The Tasks page is the control room for refill and cancel requests, so you can see what customers asked for and how providers answered.
How it works
- When a customer clicks Refill or Cancel on an order, a task is created.
- For API services the task is sent to the provider immediately and its reply is stored; the status becomes success or failed.
- For manual services the task stays pending so you can act on the order yourself.
- The list shows user, order ID, provider, service, type, status, provider response, who created it and when.
- Filter by order ID, API order ID, service ID, username, email, status, provider and date range.
Where to find it
Admin > Orders > Tasks.