All features
User Management

Allowed methods

Decide per user which payment methods are offered: hide a public method from one customer, or open a private method to selected customers only.

What it is

Not every customer should see every way to pay. Payment access rules let you tailor the Add Funds page per user.

How it works

  • A payment method is either public, shown to everyone, or private, shown to nobody by default.
  • On a public method you can block individual users; on a private method you can allow individual users.
  • The Add Funds page and the payment process both check these rules, so a hidden method cannot be used even by typing its address directly.
  • Rules are read live, so a method you switch on today is available to existing customers at once unless you block it for them.
  • Ticket sub-types for payment problems are built from the same list, so a hidden method never appears there either.

Where to find it

Admin > Payment Methods, then Visibility on the method you want to restrict.