All features
User Management

Suspend users

Switch any account off or on from the user list; a suspended user is logged out everywhere at once and cannot sign in until reactivated.

What it is

A status switch on every user row lets you pause an account instantly.

How it works

  • Flip the status toggle in Admin > Users to deactivate; active sessions of that user end immediately and sign-in is refused with an account-not-activated message.
  • Flip it back to reactivate. A user who was blocked by device must be unblocked first from Blocked Users, so a block cannot be undone by accident.
  • Editing the basic info or password of a user also signs them out of their other devices.
  • You can delete an account entirely, which also removes its tickets and custom rates.
  • For repeat offenders, Block User goes further and bans the device itself.

Where to find it

Admin > Users, status switch on the row and the row action menu.