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User Management

Access rules

Control which service categories each user can see and order: hide a category from specific users, or open a private category to chosen users.

What it is

Category access rules let you run private categories for selected customers, or hide particular categories from particular users.

How it works

  • Each category is public or private. A public category can be blocked for individual users; a private one stays invisible until you allow a user.
  • The rules apply on the New Order page, Mass Order, the Services page and the customer API, so a hidden category cannot be reached by any route.
  • Guests only ever see public categories.
  • The same visibility system is used for payment methods, so one way of working covers both.

Where to find it

Admin > Categories, then Visibility on the category you want to restrict.