All features
Admin Options

Staff notifications

Email alerts to your admin address for new manual orders, new tickets, new child panel orders, failed orders and a provider balance running low.

What it is

Automatic emails so you can leave the panel and still know when something needs you.

How it works

  • Set the admin email that receives all alerts.
  • Five admin templates can be switched on or off and edited: New Manual Order, New Ticket, New Child Panel Order, Order Failed and Provider Low Balance.
  • Set the balance threshold at which the provider low-balance alert fires.
  • Each template has its own subject and body with placeholders such as user name, order ID or ticket link.

Where to find it

Admin > Settings > Notifications, section Admin Notifications. The admin email and threshold are in the settings button on the same page.