Add a Crisp or Tawk.to live chat widget to the customer site by entering your website or property ID. Both can be switched on or off any time.
What it is
Real-time chat with visitors through the chat service you already use, so questions about services or payments get answered before the customer leaves.
How it works
- Crisp Chat: set it Active and paste your Website ID.
- Tawk.to: set it Active and enter your Property ID and Widget ID.
- The widget appears on every customer-facing page; the admin panel is not affected.
- Turn a widget off to hide it instantly without losing the IDs.
- Staff can be given or denied the right to edit each chat integration.
Where to find it
Admin > Settings > Integrations, section Chat & Contact.