Offers

What is Offers?

Offers is a reward tool that gives your customers a fixed bonus when they spend a set amount on your panel within a time window. It is a simple, safe way to encourage more orders — a "spend this much, get this reward" campaign you can run whenever you like.

How it works

Every offer has three simple parts: a spending target, a reward, and a time window.

• During the offer window, the system tracks how much each customer spends on completed orders.
• Once a customer reaches the target, a Claim button unlocks for them on the Offers page.
• When they claim, the reward is added straight to their account balance.

A few things worth knowing:

• One claim per customer, per offer — nobody can claim the same offer twice.
• The reward is added to the customer balance only, exactly like adding funds. It never changes prices or orders.
• Only spending inside the offer dates counts — spending from before the offer started does not.
• You can run more than one offer at the same time.

What the customer sees

Customers get a clean Offers page with a card for each active offer: the reward, the spending target, a progress bar showing how close they are, and the dates. When they reach the target the Claim button appears; after claiming it shows as "Claimed". At the top they also see their own Total Claims and Total Claim Amount.

How to set it up

Open Offers → Offers and click Add New. Fill in:

• Offer Name — a clear title customers will see, for example "Weekend Cashback".
• Start and End — the exact date and time the offer runs between. Only spending inside this window counts.
• Target Spend — how much a customer must spend (in USD) to unlock the reward.
• Reward — the fixed amount (in USD) added to the balance when the customer claims. This must be less than the target.
• Status — Active shows the offer to customers; Inactive hides it.

Save, and the offer goes live for the dates you chose.

Dashboard and Logs

The Dashboard tab shows your totals at a glance: Total Claims, Total Reward Paid, and how many offers are Active or Expired. The Logs tab lists every claim — which customer claimed which offer and how much they received — with filters by username, offer, and date.

A quick tip

Keep the reward a sensible slice of the target, for example spend 50 and get 2. Because the reward is real balance, a reward that is too large next to the target can eat into your margin.