A Balance Logs page lists every credit and debit on a customer balance with the balance before and after; the admin sees it for all users.
What it is
Balance Logs is a bank-statement style record of everything that changed a customer balance.
How it works
- Each entry shows the type of movement, such as new order, refund, deposit, child panel order or renewal, offer reward or admin adjustment, together with the amount, the balance before, the balance after, a reference ID and the date.
- Credits and debits are marked clearly, and amounts are shown in the currency of the customer.
- Customers filter by reference ID, amount range and date range, and filtered views can be shared as links.
- In Admin > Balance Logs you see the same records for every user with filters by username, email, type, sub-type, amount and date.
Where to find it
User side > Balance Logs, and Admin > Balance Logs.