Credit or debit any user balance by username or email, in any active currency, with an optional fee or bonus percentage and an admin note.
What it is
Manual balance adjustments let you accept payments outside the panel, give goodwill credit or correct a mistake.
How it works
- Look the user up by username or email, choose the currency and enter the amount; it is converted and credited to their balance.
- Optionally apply a fee or a bonus percentage, record a transaction reference and leave a note for your own records.
- Remove funds works the same way in reverse, with a payment method and reference for bookkeeping.
- Every adjustment appears in the transactions list and in the balance history of the customer.
Where to find it
Admin > Transactions.