Offer a service free as a giveaway, or keep Loss Protection on so an order is refused whenever the price would fall below what the provider charges you.
What it is
Two pricing safeguards live in the Advance popup: Free turns a service into a no-charge giveaway, and Loss Protection stops you from selling at a loss by accident.
How it works
- Loss Protection is on by default. If a customer discount or a provider price change would make the charge lower than the provider cost, the order is refused instead of losing money.
- Switch Loss Protection off for a deliberate loss-leader or promotional price.
- Switch Free on and the service is offered at no charge; you still pay the provider, so it is meant for giveaways and trials. Loss Protection is disabled automatically for free services.
- Both settings apply to normal, mass, drip-feed and subscription orders.
Where to find it
Admin > Services > Edit > Advance.