Every balance change on every account, with the old and new balance, the reason and a reference. Filter by user, type, reason, amount and date.
What it is
A complete audit trail of customer money: deposits, bonuses, orders, refunds, partial refunds, removed funds and child-panel charges.
How it works
- Each entry records the user, credit or debit, the reason (New Order, API Order, Deposit, Bonus, Order Cancelled, Order Refunded, Order Partial, Funds Removed, Child Panel Order, Refund or Renewal), the reference ID, the amount, and the balance before and after.
- Filter by reference ID, username, email, type, reason, amount range and date range.
- Use it to answer any balance dispute in seconds, because the numbers always add up.
Where to find it
Admin > Balance Logs in the main menu. Access can be limited per staff member.